Contents of Law 11/2018 on Non-financial and diversity reporting |
Standard used |
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Business Model |
Description of the group's business model |
Brief description of the Group's business model, which will include its business environment, organisation and structure, the markets in which it operates, its objectives and strategies and the main factors and tendencies that may affect its future performance. |
GRI 102-2 Activities, brands, products and services |
GRI 102-4 Localisation of the activities |
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GRI 102-6 Markets served |
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GRI 102-15 Key impacts, risks and opportunities |
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GRI 102-7 Size of the organisation |
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Information on environmental issues |
Policies |
Policies that apply to the Group, which include the due diligence procedures applied in the identification, assessment, prevention and reduction of significant risks and impacts, and of verification and control, together with the measures that have been adopted. |
GRI 103-2 The management approach and its components |
GRI 103-3 Evaluation of the management approach |
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Key risks |
Main risks related with these matters linked to Group activities, among them, when they are pertinent and proportioned, their commercial relations, products or services that may have negative effects on these areas, and on how the Group manages these risks, explaining the procedures used to detect and assess them, in accordance with the benchmark national, European or international frameworks for each area. Information must be included on the impacts detected, offering a breakdown of them, in particular, on the main short-, medium- and long-term risks. |
GRI 102-15 Key impacts, risks and opportunities |
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GRI 102-11 Precautionary principle or approach |
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GRI 102-30 Efficacy of the risk management processes |
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General |
Current and foreseeable effects of company activities on environment issues and, where appropriate, health and safety, |
GRI 102-15 Key impacts, risks and opportunities |
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GRI 102-29 Identifying and managing economic, environmental and social impacts |
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GRI 102-31 Review of economic, environmental and social topics |
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· Environmental assessment or certification procedures |
GRI 102-11 Precautionary principle or approach |
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GRI 102-29 Identifying and managing economic, environmental and social impacts |
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GRI 102-30 Efficacy of the risk management processes |
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· Resources aimed at preventing environmental risks |
GRI 102-29 Identifying and managing economic, environmental and social impacts |
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Application of precautionary principle |
GRI 102-11 Precautionary principle or approach |
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Provisions and guarantees for environmental risks |
GRI 307-1 Non-compliance with environmental laws and regulations (Autonomous Communities) |
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Contamination |
Measures to prevent, reduce or repair the carbon emissions that seriously affect the environment, taking into account any form of specific atmospheric pollution from an activity, including noise and light pollution |
GRI 103-2 Management Approach (with a view to GRI 302 and 305) |
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GRI 302-4 Reduction of energy consumption |
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GRI 305-5 Reduction of GHG emissions |
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GRI 305-7 NOx, SOx and other significant atmospheric emissions |
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Circular Economy and prevention and waste management |
Measures of prevention, recycling, reuse and other forms of recovery and elimination of waste. Action to combat food waste |
GRI 103-2 Management Approach |
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Sustainable use of resources |
Water consumption and water supply in accordance with local limitations |
GRI 303-1 Interactions with water as a shared resource |
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GRI 303-3 Water withdrawal |
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GRI 303-5 Water consumption |
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Consumption of raw materials and the measures adopted to improve efficiency of use |
Confidential |
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Energy: Direct and indirect consumption; Measures taken to improve energy efficiency. Use of renewable energy |
GRI 103-2 Management approach (Energy) |
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GRI 302-1 Energy consumption within the organisation |
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GRI 302-3 Energy intensity |
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GRI 302-4 Reduction of energy consumption |
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Climate Change |
Greenhouse gas emissions |
GRI 305-1 Direct (scope 1) GHG emissions |
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GRI 305-2 Energy indirect (Scope 2) GHG emissions |
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GRI 305-4 GHG emissions intensity |
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The measures adopted to adapt to the consequences of climate change |
GRI 102-15 Key impacts, risks and opportunities |
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GRI 103-2 The management approach and its components |
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GRI 305-5 Reduction of GHG emissions |
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Reduction goals established voluntarily at medium and long term to reduce GHG emissions and means implemented for this purpose. |
GRI 103-2 Management Approach (Reduction of GHG emissions) |
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Protection of biodiversity |
Measures taken to preserve or restore biodiversity |
Non material |
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Impacts caused by activities or operations in protected areas |
Non material |
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Information on social and staff-related issues |
Policies |
Policies that apply to the Group, which include the due diligence procedures applied in the identification, assessment, prevention and reduction of significant risks and impacts, and of verification and control, together with the measures that have been adopted. |
GRI 103-2 The management approach and its components |
GRI 103-3 Evaluation of the management approach |
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GRI 102-35 Remuneration policies |
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Key risks |
Main risks related with these matters linked to Group activities, among them, when they are pertinent and proportioned, their commercial relations, products or services that may have negative effects on these areas, and on how the Group manages these risks, explaining the procedures used to detect and assess them, in accordance with the benchmark national, European or international frameworks for each area. Information must be included on the impacts detected, offering a breakdown of them, in particular, on the main short-, medium- and long-term risks. |
GRI 102-15 Key impacts, risks and opportunities |
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GRI 102-30 Efficacy of the risk management processes |
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Employment |
Total number and distribution of employees by gender, age, country and professional classification |
GRI 102-7 Size of the organisation |
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GRI 102-8 Information on employees and other workers |
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GRI 405-1. b) The percentage of employees by employment category for each of the following diversity categories: gender and age group |
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Total number and distribution of employment contract types |
GRI 102-8 Information on employees and other workers |
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Annual average of permanent, temporary and part-time contracts by gender, age and professional classification |
GRI 102-8 Information on employees and other workers |
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Number of dismissals by gender, age and professional classification |
GRI 401-1.b) Total number and turnover rate of personnel during the reporting period, by age group, gender and region (in relation to dismissals) |
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Average remuneration and its tendency broken down by gender, age and professional classification or equal value |
GRI 405-2: Ratio of base salary and remuneration of women to men for each job category |
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Salary gap |
GRI 405-2: Ratio of base salary and remuneration of women to men for each job category. |
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Remuneration of equal or average work posts of the company |
GRI 405-2 Ratios of standard entry level wage by gender compared to local minimum wage |
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The average remuneration of directors and executives, including variable remuneration, attendance fees, indemnity payments, payments to long-term savings insurance schemes and any other benefit broken down by gender |
GRI 102-35 Remuneration policies |
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GRI 102-36 Process for determining remuneration (for the management approach) |
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GRI 201-3 Obligations derived from social benefit plans and other retirement plans |
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Implementation of employment disconnection measures |
GRI 103-2 Management Approach (work disconnection) |
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Disabled employees |
GRI 405-1. b) Percentage of employees by employment category for each of the following diversity categories (iii. Vulnerable groups). |
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Work organisation |
Organisation of working time |
GRI 102-8. c) The total number of employees by type of employment contract (full-time or part-time) and by gender. |
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GRI 103-2 Management Approach (Organisation of work) |
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Number of hours of absenteeism |
GRI 403-2 Types of accidents and ratios of occupational accidents, occupational diseases, lost days, and absenteeism, and number of related deaths (section a) |
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Measures aimed at facilitating a work-life balance and promoting co-responsible care by both parents. |
GRI 103-2 Management approach |
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Health and safety |
Occupational health and safety conditions |
GRI 103-2 Management Approach (Health and Safety) |
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Occupational accidents (frequency and seriousness) broken down by gender |
GRI 403-9 a) Work-related injuries |
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Occupational accidents (frequency and seriousness) broken down by gender |
GRI 403-10 a) Work-related ill health |
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Social Relations |
Organisation of social dialogue, including the procedures to inform on and consult employees and negotiate with them |
GRI 102-43 Approach for the participation of stakeholders (regarding unions and collective bargaining) |
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GRI 402-1 Minimum notice periods regarding operational changes |
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Percentage of employees covered by a collective bargaining agreement by country |
GRI 102-41 Collective bargaining agreements |
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Balance of collective bargaining agreements, especially in the area of occupational health and safety |
GRI 403-8 Occupational health and safety management system coverage |
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Training |
Policies implemented in the training area |
GRI 103-2 Management Approach (Training and Teaching) |
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Total number of training hours by professional category |
GRI 404-1 Average training hours per employee per year |
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Accessibility |
Universal accessibility of the disabled |
GRI 103-2 Management Approach (Diversity and equal opportunities and Non-discrimination) |
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Equality |
Measures adopted to promote equal treatment and opportunities between men and women |
GRI 103-2 Management Approach (Diversity and equal opportunities) |
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Equality plans |
GRI 103-2 Management Approach (Diversity and equal opportunities and Non-discrimination) |
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Measures adopted to promote employment |
GRI 103-2 Management approach (Employment) |
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Protocols to counter sexual harassment due to gender |
GRI 103-2 Management Approach (Diversity and equal opportunities and Non-discrimination) |
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Universal integration and accessibility of the disabled |
GRI 103-2 Management Approach (Diversity and equal opportunities and Non-discrimination) |
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Policy against all type of discrimination and, where appropriate, to manage diversity |
GRI 103-2 Management Approach (Diversity and equal opportunities and Non-discrimination) |
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GRI 406-1 Incidents of discrimination and corrective actions taken |
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Information on respect for human rights |
Policies |
Policies that apply to the Group, which include the due diligence procedures applied in the identification, assessment, prevention and reduction of significant risks and impacts, and of verification and control, together with the measures that have been adopted. |
GRI 103-2 The management approach and its components |
GRI 103-3 Evaluation of the management approach |
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GRI 412-2 Employee training on human rights policies or procedures |
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Key risks |
Main risks related with these matters linked to Group activities, among them, when they are pertinent and proportioned, their commercial relations, products or services that may have negative effects on these areas, and on how the Group manages these risks, explaining the procedures used to detect and assess them, in accordance with the benchmark national, European or international frameworks for each area. Information must be included on the impacts detected, offering a breakdown of them, in particular, on the main short-, medium- and long-term risks. |
GRI 102-15 Key impacts, risks and opportunities |
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GRI 102-30 Efficacy of the risk management processes |
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Human Rights |
Application of due diligence procedures to human rights |
GRI 103-2 Management Approach (Assessment of Human Rights) |
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Prevention of the risks of breaching human rights and, where appropriate, measures to reduce, manage and repair possible abuse committed |
GRI 103-2 Management Approach (Assessment of Human Rights) |
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GRI 412-1 Operations that have been subject to human rights reviews or impact assessments |
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Complaints regarding human rights breaches |
GRI 102-17 Mechanisms for advice and concerns about ethics |
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GRI 103-2 Management Approach (Assessment of Human Rights) |
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GRI 102-17 Mechanisms of advice and ethical concerns (complaints received and resolution |
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GRI 419-1 Non-compliance with laws and regulations in the social and economic fields |
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Promotion of and compliance with the provisions of the ILO's fundamental agreements related with respect for freedom of association and the right to collective bargaining, the elimination of employment discrimination and occupation, the elimination of forced and obligatory labour and the effective abolition of child labour |
GRI 103-2 Management Approach (Non-discrimination, Freedom of association and collective bargaining, Child Labour, Forced or compulsory labour and Human Rights) |
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Information related to the fight against corruption and bribery |
Policies |
Policies that apply to the Group, which include the due diligence procedures applied in the identification, assessment, prevention and reduction of significant risks and impacts, and of verification and control, together with the measures that have been adopted. |
GRI 103-2 The management approach and its components |
GRI 103-3 Evaluation of the management approach |
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GRI 205-2 Communication and training about anti-corruption policies and procedures |
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Key risks |
Main risks related with these matters linked to Group activities, among them, when they are pertinent and proportioned, their commercial relations, products or services that may have negative effects on these areas, and on how the Group manages these risks, explaining the procedures used to detect and assess them, in accordance with the benchmark national, European or international frameworks for each area. Information must be included on the impacts detected, offering a breakdown of them, in particular, on the main short-, medium- and long-term risks. |
GRI 102-15 Key impacts, risks and opportunities |
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GRI 102-30 Efficacy of the risk management processes |
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GRI 205-1 Transactions assessed in relation to corruption-related risks |
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Corruption and bribery |
Measures adopted to prevent corruption and bribery |
GRI 103-2 Management Approach (with a view to GRI 205 Anti-corruption) - Presenting indicator 205-2 also covers this requirement of law |
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Measures to combat money laundering |
GRI 103-2 Management Approach (Anti-corruption) |
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Contributions to foundations and non-profit organisations |
GRI 103-2 Management Approach (Anti-corruption) |
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GRI 201-1 Direct economic value generated and distributed (Investments in the Community) |
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GRI 203-2 Significant indirect economic impacts |
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Company information |
Policies |
Policies that apply to the Group, which include the due diligence procedures applied in the identification, assessment, prevention and reduction of significant risks and impacts, and of verification and control, together with the measures that have been adopted. |
GRI 103-2 The management approach and its components |
GRI 103-3 Evaluation of the management approach |
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Key risks |
Main risks related with these matters linked to Group activities, among them, when they are pertinent and proportioned, their commercial relations, products or services that may have negative effects on these areas, and on how the Group manages these risks, explaining the procedures used to detect and assess them, in accordance with the benchmark national, European or international frameworks for each area. Information must be included on the impacts detected, offering a breakdown of them, in particular, on the main short-, medium- and long-term risks. |
GRI 102-15 Key impacts, risks and opportunities |
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GRI 102-30 Efficacy of the risk management processes |
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Commitment of the company to sustainable development |
Impact of the company's activity on employment and local development |
GRI 203-2 Significant indirect economic impacts |
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GRI 204-1 Proportion of spending on local suppliers. |
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GRI 413-1 Operations with local community engagement, impact assessments and development programmes |
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Impact of the company's activity on local towns and on territory |
GRI 203-2 Significant indirect economic impacts |
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GRI 413-1 Operations with local community engagement, impact assessments and development programmes |
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Relationships with local community players and dialogue systems with them |
GRI 102-43 Approach for the participation of stakeholders (regarding the community) |
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GRI 413-1 Operations with local community engagement, impact assessments and development programmes |
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Association or sponsorship actions |
GRI 102-13 Membership of associations |
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GRI 201-1 Direct economic value generated and distributed (Investments in the Community) |
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Outsourcing and suppliers |
Inclusion in the purchasing policy of social, gender equality and environmental issues |
GRI 103-3 Management Approach (Environmental and social assessment of suppliers) |
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Consideration in relationships with suppliers and subcontractors in their social and environmental responsibility |
GRI 102-9 Supply chain |
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GRI 103-3 Management Approach (Environmental and social assessment of suppliers) |
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GRI 308-1 New suppliers that have passed assessment and screening filters |
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GRI 407-1 Operations and suppliers in which the right to freedom of association and collective bargaining may be at risk |
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GRI 409-1 Operations and suppliers at significant risk for incidents of forced or compulsory labour |
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GRI 414-1 New suppliers that were screened using social criteria |
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Supervision and audit systems and their outcome |
GRI 308-1 New suppliers that have been assessed according to environmental criteria |
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Consumers |
Measures for the health and safety of consumers |
GRI 103-2 Management Approach (Health and Safety of Customers) |
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GRI 416-1 Assessment of the health and safety impacts of products or service categories |
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GRI 417-1 Requirements for product and service information and labelling |
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Systems to process claims, complaints received and their resolution |
GRI 102-17 Mechanisms of advice and ethical concerns (complaints received and resolution |
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GRI 103-2 Management Approach (Health and Safety of Customers) |
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GRI 418-1 Substantial complaints related to gaps in customer privacy and loss of customer data. |
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Tax information |
Profits obtained by country |
GRI 207-4 Country-by-country reporting |
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Income tax paid |
GRI 207-4 Country-by-country reporting |
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Public grants received |
GRI 201-4 Financial assistance received from government |
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